Privacy Policy

01. Information We Collect

When you contact D3M Pictures, request information, make an enquiry or use our website, we may collect information that you voluntarily provide to us.

Information You Provide

• Your name
• Mobile or telephone number
• Email address
• Company, brand or organisation name
• Project or production requirements
• Studio booking information
• Enquiry and communication details
• Any other information you voluntarily provide

Automatically Collected Information

Depending on how you use our website, we may also receive limited technical information such as browser type, device type, approximate location, IP address, pages visited, referring website and general website usage information.

02. How We Use Your Information

We may use information collected through our website and communications for legitimate business purposes, including:

• Responding to enquiries and requests
• Providing quotations and service information
• Managing studio bookings
• Planning film and video production projects
• Communicating about ongoing projects
• Providing photography and production services
• Managing customer and business records
• Improving our website and services
• Maintaining website security and preventing misuse
• Meeting applicable legal and regulatory requirements

03. Legal Basis and Consent

We process personal information where necessary to respond to your enquiry, provide requested services, manage business relationships, comply with applicable legal obligations, or where you have provided consent.

Where consent is required, you may withdraw your consent by contacting us using the details provided on this page. Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

04. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide essential website functionality, understand website usage and improve user experience.

We may use analytics or similar tools to understand website traffic, page performance and general visitor behaviour. These tools may process technical information according to their own privacy policies.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

05. How We Share Your Information

D3M Pictures does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, professional advisors, technology providers, hosting providers, payment service providers, or other parties involved in delivering our services.

Information may also be disclosed where required by applicable law, legal process, government authority, or where necessary to protect our rights, property, security or legitimate business interests.

06. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

07. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations and protecting our legitimate interests.

When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with our applicable practices and legal requirements.

08. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request access, correction, updating or deletion of certain information.

If you believe that information we hold about you is inaccurate or if you have a privacy-related request, please contact us using the details below.

09. Third-Party Websites and Services

Our website may contain links, embedded content or integrations from third-party platforms such as social media, video, communication, mapping, analytics or payment services.

Third-party websites and services operate under their own privacy policies. D3M Pictures is not responsible for the privacy practices of websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

10. Children's Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorisation.

If you believe that a child has provided personal information to us without appropriate consent or authorisation, please contact us so that we can review the matter and take appropriate action.

11. Business Communications

If you contact D3M Pictures regarding our film production, studio rental, photography, video production, editing or other services, we may use your contact information to respond to your enquiry and manage the requested business relationship.

We may occasionally send service-related or business communications where permitted by applicable law. You may request that we stop sending non-essential communications by contacting us.